30% Off Sitewide Use Code ISHK30
Welcome to ISHK
30% Off Sitewide Use Code ISHK30

Shipping Policy

Thank you for shopping at ISHK!
Here are our shipping policies to ensure a smooth experience:

1. **Shipping Timeframe:**

– Orders are processed within 2-4 business days.
– Delivery times may vary depending on your location and chosen shipping method.

2. **Shipping Costs:**

– Shipping costs are calculated at checkout based on your location and the weight of your order.
– Customers are responsible for covering all shipping costs.

3. **Returns:**

– We accept returns within a 14-day window from the date of delivery.
– To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

4. **Return Process:**

– If you wish to return an item, please contact our customer service team to initiate the return process.
– Once your return is approved, you will receive instructions on how to return the item.
– Please note that return shipping costs are the responsibility of the customer.

5. **Refunds:**

– Refunds will be issued once the returned item is received and inspected.
– We will notify you of the approval or rejection of your refund.
– If approved, the refund will be processed to the original method of payment within 5-7 business days.

6. **Exchanges:**

– We currently do not offer exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

7. **Damaged or Defective Items:**

– If you receive a damaged or defective item, please contact us immediately with photos of the damage.
– We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.

8. **Lost or Stolen Packages:**

– Shopishk is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.

9. **International Shipping:**

– We currently only ship within the United Kingdom but are working on offering International shipping very soon.

10. **Contact Us:**

– If you have any questions or concerns regarding our shipping policies, please don’t hesitate to contact our customer service team at info@shopishk.com.

By placing an order with ISHK, you agree to abide by our shipping and return policies outlined above.
We appreciate your business and strive to provide excellent customer service at all times.

Thank you for choosing ISHK!