30% Off Sitewide Use Code ISHK30
Welcome to ISHK
30% Off Sitewide Use Code ISHK30

Returns and Refunds Policy

**Returns:**

– We accept returns within a 14-day window from the date of delivery.
– To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

**Return Process:**

– If you wish to return an item, please contact our customer service team to initiate the return process.
– Once your return is approved, you will receive instructions on how to return the item.
– Please note that return shipping costs are the responsibility of the customer.

**Refunds:**

– Refunds will be issued once the returned item is received and inspected.
– We will notify you of the approval or rejection of your refund.
– If approved, the refund will be processed to the original method of payment within 5-7 business days.

**Exchanges:**

– We currently do not offer exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

**Damaged or Defective Items:**

– If you receive a damaged or defective item, please contact us immediately with photos of the damage.
– We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.

**Lost or Stolen Packages:**

– ISHK is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.

**Contact Us:**

– If you have any questions or concerns regarding our shipping policies, please don’t hesitate to contact our customer service team at info@shopishk.com.

By placing an order with ISHK, you agree to abide by our shipping and return policies outlined above.
We appreciate your business and strive to provide excellent customer service at all times.

Thank you for choosing ISHK!